This privacy and cookie policy governs the manner in which we use, maintain and disclose information collected from users of the website and is in addition to the Priacy and Comittment of Care document available on this website.
Definitions
In this statement "We", "Us", "Our" includes MCEnhancement or any party acting on our instructions.
"You", "Your", "User" includes the person using the website.
Cookie Policy
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer' or mobile device so that the website can remember who you are, what you have clicked and which pages you have visited.
A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
Cookies can only be used to identify you when combined with other information. Most major websites use cookies.
We use the Joomla content management system (CMS) which collects information on how users access the website through the use of session and persistent cookies. This allows you to carry information across pages of our site and may avoid having to re-enter information. This information is deleted when you leave the website apart from the persistent cookie that tracks acceptance of cookies which your computer or mobile device will delete after 30 days.
We use Cloudflare's DNS services to enhance security for the benefit of ourselves and for visitors to the website. Their privacy policy is available online.
Third Party Cookies
Third parties may serve session and persistent cookies that stay on your computer or mobile after you leave this site. We do not serve advertising or other tracking cookies. On this website third party cookies may be used for the following purposes:
Cloudflare: Cloudflare places a functional cookie named __cf_bm which expires after 30 minutes. This cookie is part of Cloudflare’s Bot Management service and helps manage or restrict incoming traffic that matches known criteria associated with bots.
Scripts: The site uses script libraries which third parties such as Google keep up to date and secure.
Fonts: The site may use Google and other fonts/typefaces.
reCaptcha: May be used to validate a user as human using the Google reCaptcha mechanism when you fill in a form.
For more details on Google privacy and cookies please visit their website.
Marketing: Occasionlly we use cookies and other techniques to analyse visitor traffic with Google, Statcounter.com and
/or piwik.pro.
Routine security updates occasionally cause additional cookies to appear on our website. These are marked as "Unknown" when you select the Customize option from the cookie notice and until we are supplied with further information these can always be declined.
Disabling/Enabling Cookies
When first visiting our website you should see a message asking you to accept or decline cookies. If you decline cookies most of the website will be available but the appearance may change and interactive maps and contact forms may not work as expected.
There is an option to change your mind by clicking the small cookie shaped icon at the bottom left of deleting cookies in your browser.
Please note that clicking on links to other websites may place additional cookies on your computer or mobile device whether or not you accept cookies from this site. These cookies are subject to the policies of the website linked to rather than this website.
Email Contact and Booking Request Forms
We may use email forms as they afford some protection against spam bots and malicious users. Your email address will then only be used in relation to the matter you write to us about. It will not be sold, rented, leased to or otherwise given to others without your express permission, unless required to by law. We may hold a copy of your message for a short time on the web server for the purpose of fraud and error detection. This data is accessible only by our webmaster who has the correct security credentials. This copy of the data is deleted normally within a month. Due to the nature of email, sending information via the internet involves risk which we reduce by using encryption of the website page and email message in transit. On arrival your email is unencrypted then handled with the same rigour as applied to all sensitive information, details of which are available on request using the contact form on this website, telephone or other means.
Log Files
Like most standard websites, this website uses log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp.
Some of the information stored in the log files, including but not limited to IP addresses, can in the extreme be linked to personally identifiable information. The log files are held for typically a few days only and are accessible solely by our webmaster to detect errors, prevent fraud, unauthorised use of the website and to take corrective action.
How Data is Used
We only use the personal information we collect from you via the website to deal with any matter raised by you and to ensure correct operation of website and email systems.
We will not in any way share this information with a third party, except as may be required by law or if you specifically ask us to.
Data Security
We have put in place appropriate physical, electronic, and managerial procedures to prevent unauthorised access, maintain data accuracy, and ensure the correct use of information.
Your Rights
You have the right to ask us not to process your personal data or to restrict our processing of your personal data.
You have the right to obtain a copy of the personal data we hold about you.
You also have the right to ask us to correct any mistakes or inaccuracies in your information which we hold.
These rights apply to all data we hold about you not just data gathered by the website.
You can exercise any of these rights by contacting us in person, by phone or by email at
Your Responsibilities
You should take appropriate precautions if you are accessing the website using a public computer or an open wifi connection.
Changes to the Privacy Policy
We may need to amend the Privacy Policy from time to time. Any such amendment will take effect as soon as it is posted on the website. You are therefore encouraged to familiarise yourself with the Privacy Policy on a regular basis.